Our Promise


	Our Promise RCC COMMUNICATIONS will be there after the installation to provide support and assistance when you need us. Whether it is to make changes to the system, answer questions, provide additional training or help solve problems. RCC COMMUNICATIONS offers a 5-year warranty on all new systems we sell at no extra cost. Extended warranties are also available and your telecommunications consultant can provide details on this program. RCC COMMUNICATIONS promises dependable service before, during and after your purchase. For our customers peace of mind, we maintain a 24-hour help line. For customer emergencies, we dispatch a trained technician within 2-4 hours after receiving a call for help. For regular service calls, we will normally provide service within 24 hours of receiving the call. Because of our commitment to professional and personal service, our customers never need give their telephone system a second thought after a purchase decision is made. Our specialists are there to make your telecommunication purchase as easy as possible. OUR PROMISE 1. We promise to help you make the "right connection" in your search for a competitive edge in the telecommunication system you choose. 2. We promise to provide a system that's designed to meet the needs of value conscious businesses like yours. 3. We promise to provide full service after the sale. 4. We promise to be here as long as you need us. It is our desire that the telecommunication solutions we engineer for you will allow you to operate more effectively and more profitable in the market in which you compete. Make RCC COMMUNICATIONS your choice for quality telecommunications systems and service. You can choose RCC COMMUNICATIONS with confidence. 1. RCC guarantees a 2-hour response in emergencies. 2. Every system we install is installed with an UPS/Battery Back-up to help protect your investment from AC power Surges. 3. Every system we install is installed with EDCO CO Line Surge Inhibitors to help protect your investment from "Line Side" power surges caused by near lightning strikes. 4. We Back-up your system programming so we can affect a quick recovery in catastrophic situations. 5. All RCC systems are scalable in design, allowing them to grow with your business and protect your investment. 6. RCC provides service 24 hours a day 7 days a week so we are available if or when you need us. 7. The digital architecture of our systems allow for future applications to be added as needs arise, eliminating the need to continually "change-out" your system every few years. 8. We are selective in the products we carry so our technicians can be certified and competent on your system. 9. And finally. We can be your single point of contact for all your telecommunication needs. No more need to worry when something doesn't work the way it should. If you have a problem no matter how small, just make one call. RCC COMMUNICATIONS 1351 Cassat Ave. Jacksonville, Fl 32205 Phone-904-535-8179 \| Return Home \| Network Infrastructure \| Structured Cabling \| Camera Installations \| Hardware Installations \| Phone Systems \| Network Cabinets \| Testing/Certification \| Maintenance \| Our Promise \| Contact Us \|